RBI, Companies Act and Board Governance Policies.
Board-approved policies and governance frameworks maintained in compliance with RBI regulations, the Companies Act, 2013, and applicable statutory requirements.
Lending Operations & Customer Protection
Customer-facing conduct standards, rate transparency and borrower education policies mandated under RBI Fair Practice Code guidelines.
Fair Practice Code
Board-approved conduct framework covering loan applications, disbursement, recovery and customer communication.
Pricing & Consumer Education
Interest rate methodology, spread disclosure and responsible borrowing awareness material.
Statutory Core NBFC Compliances
Mandatory compliance policies prescribed under RBI NBFC Master Directions, including KYC, outsourcing governance and auditor independence.
KYC & Anti-Money Laundering
Customer identification, risk categorisation, transaction monitoring and regulatory reporting.
Outsourcing & Auditor
Governance of vendor relationships, business continuity and statutory auditor appointment standards.
Board Governance & Codes
Board-approved codes establishing governance process, director conduct, remuneration principles and independent director appointment terms.
Governance & Conduct
Board process, committee oversight and director fiduciary responsibilities.
Remuneration & Independent Directors
Performance evaluation, remuneration determination and independent director terms.
Risk & Internal Controls
Enterprise risk management, related party transaction governance, CSR policy and protected disclosure mechanisms.
Risk & Related Parties
Credit, liquidity, operational and compliance risk controls alongside RPT oversight.
CSR, Vigil & Documents
Corporate social responsibility governance, protected reporting and document retention.